APPLE STORES SUCK

I came into the apple store w/ high hopes for a good experience. I waited in line for 1 hours to get the new 3G iphone. You would think that the line was only 6 people deep wouldn't take that long. I finally got my turn to buy my phone and the reps couldn't figure out how to get my iphone activated on my excisting ATT account. They took another 30 minutes and still no luck after calling the 800 number.

We finally determined that we could just create a brand new account w/ ATT and switch it over to my old cell number later. We left the store and I thought it would be easy to do that. We spent another hour on the phone w/ ATT only to have them determine that I couldn't switch that phone over to my old ATT account. They said that I had to go into an ATT local store to do that. So I went into an ATT store and there was nothing they could do to switch the iphone over to my old account and cancel the new one. So I had to go back to the Apple store and return the iphone only to try to retry to purchase it under my previous account and after 30 minutes... you guessed it no luck with activation.
So I had to go back to the ATT store and put a payment down on an iphone because they didn't have any in stock. I after having to deal w/ all that have to wait 2 weeks to get the phone. The service was terrible and the only reason I put up w/ it is because I have an excellent local ATT rep (Scott Bison) and I think the iphone is a great phone. The superior product has been met with very poor service from local Apple store. Why is Apple doing activations??

Expensive Ice

Holy Cow. So I got my bill back from my hernia surgery and I was scared to open it. Being self employed I wonder what am I really getting for my buck anyway w/ my independent Health Insurance. So I open the bill and I don't understand that charges at all and am amazed at the prices of things at a hospital and how it could possibly cost as much as they say. The hour in the surgery room was $4500. Just to breath the clean air. One of the few things I recognized on the bill was a "Pack of Ice" for $20. $20 for a pack of ice. HOLY CRAPOLA. Let me know these things before I come in so I can go to Circle K before I come in for the surger and pick up a .99 cent bag. Now I am sure it has to be sterile but ok it probably doesn't cost them more than one dollar. That is a 2000% markup. I am in the wrong industy.

Buzz

I for some reason am getting a headache for the last 5 Sundays when I wake up from a nap. I can't figure out why but I think it may have to do with me focusing with my contacts when I wake up. The reason I bring that up is that is actually the reason why I am able to type at this late hour. I took my magic pill - EXEDRIN. This is the drug of choice for me when I have a headache and 99% of the time works every time. It also gives me a buzz of caffeine and is the reason why I am still up at 10:45 when I am usually out by 10:15. I rarely drink caffeinated drinks so when I get alittle caffeine in me I am like a 2 year old on a sugar high.

Lindsay and I played Scrabble tonight and I surprisingly won. It is the first time that I think I have beat her. She tried to convince me that "arh" was a word and I didn't let that one by. If we were on a ship with flag flying with a picture of a skull and cross bones I might have given her the points. We had a fun time and I like playing board games more that staring at the TV.

Tyler is starting to run everywhere he goes now and he enjoys throwing the ball around the house. When we go to church at 8am he is pretty energetic for 2 hours and then gets tuckered out in the last hour and is pretty good during Elder's Quorum because he is usually worn out by running around the church 10 times. He is trying to learn how to play with other kids now. He wants to play with them so bad that he goes up to them and tries to tackle them or wack them in the face. He isn't going to have to many friends that way so we are teaching him to be gentle.

Another day w/ Microsoft

I was on the phone for 1.5 hours with Zune "Tier 2" support. They said that I have a "device issue" and that the Zune is out of the one year warranty. I think it is a software issue because I did a hard restore (erasing all pictures and music) of the whole device and it worked fine.

I asked my tech if they recieve a Zune to play with since they are only $200 and he said that Microsoft doesn't give them one. You would think microsoft would provide them one to play with and get to know. I bet they go home at the end of the day and jam to their ipod.

Microsoft Support is TERRIBLE

I have been on the phone for the last 3 hours w/ Microsoft Zune support and haven't got anywhere. I have 2100 songs that I want to get from my Zune back on my PC and they can't figure it out. I was talking to a girl in an "undisclosed" location and she couldn't help me after a million different avenues of downloading and installing the Zune software. Finally after 2 hours they are transfering me to a "Tier 2" rep in the USA. He is the "highest" Tier and I have been on the phone with him and it hasn't helped either. I asked him if there was someone over him and he said it is the software developers. I would love to talk to them and tell them how crappy their software is.

My advice to the 3 people that read my blog is : DO NOT BUY A MICROSOFT ZUNE... BUY AN IPOD

phone blog

i am going to make my first attempt on blogging thru my cell phone. i just got the new browser for my phone opera mobile and it works aolt better than internet explorer. i may want to write up something online but wont be near a computer or to lazy to get to one so this will be easier to type my thoughts. i have a love hate relationship with my ATT tilt but Darcy Myers showed me some new things with it so i am starting to like it again.

on Friday Lindsay waited in line at ATT for three hours to get the new iphone 3g. we sold her old one for $325 and bought the new one for $325 which has 16 gigs, GPS, and faster internet.